LEGAL
Privacy Policy
This policy explains how information provided through the website and product enquiry process is handled.
1. Scope and operator
This policy applies to the CODA GROUP website and enquiries submitted through it. Coda Group is a business name operated by Coda Group Pty Ltd, an Australian proprietary limited company.
2. Information we may collect
When you use the enquiry form, we may process the information you provide directly.
- Name, company name where relevant, email address, and a required phone number for featured-product enquiries
- Country of business and priority target market
- Product category, project type, current stage, estimated initial volume, primary distribution channel and target launch or supply timing
- Business location and partner type for partner enquiries
- Your message, including general or privacy requests, and selected website language
- IP address, browser or device information and access logs that hosting or technical providers may record for operation and security
3. How information may be used
Information may be used to respond to enquiries, assess product or partnership opportunities, operate and protect the website, and address relevant legal obligations.
Information supplied in an initial enquiry does not establish product feasibility or a commercial proposal.
4. Service providers and international processing
Information may be processed, where operationally necessary, by providers supporting website hosting, form delivery, email, security or professional advice. Those providers may process data in different countries.
If project information needs to be shared with manufacturers, suppliers or other external partners, the appropriate scope and confidentiality requirements are addressed separately during project discussions.
6. Retention and security
Enquiry information may be retained for as long as reasonably needed to respond, administer the relationship and meet relevant legal obligations, then deleted or de-identified in line with applicable requirements and operating procedures. Access is limited to personnel and service providers with an operational need.
No method of internet transmission or electronic storage can be guaranteed as completely secure, even where reasonable safeguards are used.
7. Your choices and requests
To ask about, access, correct or request deletion of personal information held about you, use the Contact page, choose the general/privacy enquiry, and state the purpose of your request. Requests will be addressed subject to applicable law and reasonable identity verification.
8. Changes to this policy
This policy may be revised as website features or information-handling practices change. Material updates will be reflected by the last-updated date on this page.